Frequently Asked Questions

Explore the common inquiries about our services at IMOSE HERITAGES. As a unique agro-allied small and medium scale business located in Amsterdam, we offer global food delivery with robust order tracking and flexible payment options. Find answers to common questions about our services and policies here.

What are your delivery areas?

Our delivery service is available worldwide, reaching customers across the globe.


What payment methods do you accept?

We accept Credit Card, PayPal, Bank Transfer, and Cash payments.


How long does delivery take?

Delivery time varies based on location but we strive to deliver as quickly as possible.


Can I change my order after it’s placed?

Yes, you can modify your order before it is dispatched. Contact our support team for assistance.


Is there a minimum order requirement?

A minimum order may be required for delivery. Please check the specifics when ordering.

How can customers track their deliveries?

Customers can track their deliveries online, via email, phone, or through our app.


What is your return policy for damaged goods?

For damaged goods, we offer a replacement, refund, exchange, or you can contact our support team.


Are there any delivery fees?

Delivery fees may apply, depending on location and order size.


Do you offer subscription services?

Yes, we offer subscription services for regular deliveries and special offers.


How can I contact customer support?

You can contact our customer support via phone, email, or through our website's contact form.

Need More Help?

For further inquiries or to place an order, reach out to our friendly support team.